Phone 0121 420 1521 Fax 0121 420 1421 Email Email: [email protected]
 
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Frequently Asked Questions

 

Do I need planning permission for my garden building?

In most cases if a building is under 30sqm then planning permission is not required. Please contact your own council for further advice.

What access is required?

Clear un-restricted access (height and width)is required for the sections to be transported to the base.

Do I need a base for my garden building?

A firm level base is required before any building can be erected it will need to cover the entire floor area of the shed. Concrete slabs will be more than adequate laid on a bed of sharp sand and concrete mix.

How do I place an order?

An order can be placed securely online, visiting one of our sales sites listed or by telephone on 0121 420 1521

Do I need to pay a deposit?

A 25% deposit is required on all paper orders. For online ordering payment is due in full at the time of purchase.

When is the balance due.

For all buildings delivered and erected by Rutland then the balance will be due on the day of delivery by either cash or credit/debit card.

How long will the delivery take?

Delivery is normally 2-3 weeks for standard garden buildings. Bespoke designs can take up to 4-5 weeks. A firm delivery date will be given once the order has been placed and processed.

Will the building be erected at the same time as delivery?

All buildings within 30 mile radius of Birmingham are delivered and erected at the same time provided there is a firm level base. If you live outside the 30 mile radius and would like us to deliver and/or erect the building a cost can be given on request.

Can I change the door and window positions?

On the pent roof garden buildings the door and window positions can be virtually wherever you want them. On the apex roof versions the choice is not so varied and we suggest you contact our sales team to discuss your options.

Is the timber treated?

The treatment we offer is an optional extra

Cancelled Orders/Refunds

If an order is cancelled within 7 days of the due delivery date then the deposit will not be refunded.

 
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